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Standard Plan
Non Production VM’sFree
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24 X 7 MONITORING (BASIC)
- SERVER UPTIME
- VCPU USAGE
- RAM USAGE
- DISK SPACE USAGE
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SERVER DEPLOYMENTS (LIMITED)
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COST OPTIMIZATION
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NETWORK SECURITY
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HA / DR RECOMMENDATIONS
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VM BACKUP
-
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Premium
Large Business$39.99 / mo / per server
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24 X 7 MONITORING (ADVANCED CUSTOM)
- SERVER UPTIME
- VCPU USAGE
- RAM USAGE
- DISK SPACE USAGE
- READ/WRITE I/O
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RUNBOOK CREATION
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SERVER DEPLOYMENTS
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MULTI-FACTOR AUTHENTICATION
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COST OPTIMIZATION
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NETWORK SECURITY
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HA / DR RECOMMENDATIONS
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ADVISORY SERVICES
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RESERVED INSTANCE RECOMMENDATION
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MANAGE OS UPGRADES & PATCHING
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MANAGED BACKUP’S
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IDENTITY & ACCESS MANAGEMENT
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CONFIGURE & MANAGE KEY VAULTS
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CLOUD COST BUDGETING & FORECASTING
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CUSTOM APPLICATION LEVEL MONITORING
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MANAGED ANTI-VIRUS
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NOTIFICATION FOR CRITICAL SERVER EVENTS
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CUSTOM LEVEL DASHBOARDS
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SINGLE SIGN-ON
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CONFIGURE AND MANAGE HIGH AVAILABILITY (*)
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CONFIGURE AND MANAGE DISASTER RECOVERY (*)
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APPLICATION INTEGRATION AT ADDITIONAL COST
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Services
- 24 X 7 Monitoring Standard Premium
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24 X 7 Support via Phone Chat and Email
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Remote Management and Troubleshooting
Monitoring
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Server Uptime
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Vcpu Usage
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Ram Usage
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Disk Space
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Read I/O Monitoring
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Critical OS Related Services Monitoring
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Custom Monitoring at Application Level
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Azure Related Events Such As Service Or Region Failures
Orchestration and Management
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Platform level support
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Onboarding
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Azure resource management
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Moving from one service tier to another
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Initiating actions from pre-defined templates
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Create runbooks in Azure
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Configure webhooks
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VM level support
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Azure snapshot creation/restore
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Managed OS upgrades and patching
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Managed antivirus
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Managed backup
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Remote support and troubleshooting
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Server deployments
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Hardware configuration changes
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OS level configuration changes
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Custom deployment activities
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Review server logs
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Review application error logs
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Real time health reports and custom dashboards
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Health checks
Identity and Access Management
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Administration of Azure IAM
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Configuration and management of Azure Key Vault
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Setup of Multi factor Authentication for cloud accounts
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Disk Space
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RBAC and subscription management
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Single Sign-on
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Azure Active Directory support
Cost Management and resource optimisation
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Cloud cost budgeting, alerting and forecasting
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Recommendations for cost optimization
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Resource right-sizing based on utilization
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Reserved instance recommendations
High Availability and Disaster Recovery
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Provide recommendations for high availability
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Implement Azure platform specific HA solutions
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Provide architectural guidance for Azure DR
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Fully managed ASR based Azure DR
Security
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Provide recommendations for network security
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Create NSG
Frequently Asked Questions
What type of payments do you take?
We accept all credit and debit cards for services on FlipServe – an Infrastructure services as a service platform
Do you accept ACH?
Based on the volume, we will explore the possibility. Please connect with sales@flipserve.com to discuss this further and avail the benefit of on FlipServe – an Infrastructure services as a service platform
I want to change my credit card, how do I do so?
Navigate to the billing profile and you can add or remove a card at your convenience to continue using FlipServe – an Infrastructure services as a service platform
My credit card has been charged twice, how can I get a refund?
In the event that you have been double billed, our system will automatically credit your account in 5-7 days . If you still do not see refund, please raise a support ticket to billing indicating your FlipServe id and the amount and our billing team will get back within 2 business days
Can I get a refund on my services?
Our services are extremely competitively priced and are value for money. If you wish to cancel your services, please note that we will not be able to refund any money paid, but your services will be valid till the end of the billing cycle.