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  • Standard Plan

    Non Production VM’s

    Free

    • tick24 X 7 MONITORING (BASIC)
      • SERVER UPTIME
      • VCPU USAGE
      • RAM USAGE
      • DISK SPACE USAGE
    • tickSERVER DEPLOYMENTS (LIMITED)
    • tickCOST OPTIMIZATION
    • tickNETWORK SECURITY
    • tickHA / DR RECOMMENDATIONS
    • tickVM BACKUP
  • Premium

    Large Business

    $39.99 / mo / per server

    • tick24 X 7 MONITORING (ADVANCED CUSTOM)
      • SERVER UPTIME
      • VCPU USAGE
      • RAM USAGE
      • DISK SPACE USAGE
      • READ/WRITE I/O
    • tickRUNBOOK CREATION
    • tickSERVER DEPLOYMENTS
    • tickMULTI-FACTOR AUTHENTICATION
    • tickCOST OPTIMIZATION
    • tickNETWORK SECURITY
    • tickHA / DR RECOMMENDATIONS
    • tickADVISORY SERVICES
    • tickRESERVED INSTANCE RECOMMENDATION
    • tickMANAGE OS UPGRADES & PATCHING
    • tickMANAGED BACKUP’S
    • tickIDENTITY & ACCESS MANAGEMENT
    • tickCONFIGURE & MANAGE KEY VAULTS
    • tickCLOUD COST BUDGETING & FORECASTING
    • tickCUSTOM APPLICATION LEVEL MONITORING
    • tickMANAGED ANTI-VIRUS
    • tickNOTIFICATION FOR CRITICAL SERVER EVENTS
    • tickCUSTOM LEVEL DASHBOARDS
    • tickSINGLE SIGN-ON
    • tickCONFIGURE AND MANAGE HIGH AVAILABILITY (*)
    • tickCONFIGURE AND MANAGE DISASTER RECOVERY (*)
    • tickAPPLICATION INTEGRATION AT ADDITIONAL COST

    * -Application integration not included

Services

  • 24 X 7 Monitoring Standard Premium
  • 24 X 7 Support via Phone Chat and Email check_1 check_2
  • Remote Management and Troubleshooting check_1 check_2

Monitoring

  • Server Uptime check_1 check_2
  • Vcpu Usage check_1 check_2
  • Ram Usage check_1 check_2
  • Disk Space check_1 check_2
  • Read I/O Monitoring check_1 check_2
  • Critical OS Related Services Monitoring check_1 check_2
  • Custom Monitoring at Application Level check_1 check_2
  • Azure Related Events Such As Service Or Region Failures check_1 check_2

Orchestration and Management

  • Platform level support check_1 check_2
  • Onboarding check_1 check_2
  • Azure resource management check_1 check_2
  • Moving from one service tier to another check_1 check_2
  • Initiating actions from pre-defined templates check_1 check_2
  • Create runbooks in Azure check_1 check_2
  • Configure webhooks check_1 check_2
  • VM level support check_1 check_2
  • Azure snapshot creation/restore check_1 check_2
  • Managed OS upgrades and patching check_1 check_2
  • Managed antivirus check_1 check_2
  • Managed backup check_1 check_2
  • Remote support and troubleshooting check_1 check_2
  • Server deployments check_1 check_2
  • Hardware configuration changes check_1 check_2
  • OS level configuration changes check_1 check_2
  • Custom deployment activities check_1 check_2
  • Review server logs check_1 check_2
  • Review application error logs check_1 check_2
  • Real time health reports and custom dashboards check_1 check_2
  • Health checks check_1 check_2

Identity and Access Management

  • Administration of Azure IAM check_1 check_2
  • Configuration and management of Azure Key Vault check_1 check_2
  • Setup of Multi factor Authentication for cloud accounts check_1 check_2
  • Disk Space check_1 check_2
  • RBAC and subscription management check_1 check_2
  • Single Sign-on check_1 check_2
  • Azure Active Directory support check_1 check_2

Cost Management and resource optimisation

  • Cloud cost budgeting, alerting and forecasting check_1 check_2
  • Recommendations for cost optimization check_1 check_2
  • Resource right-sizing based on utilization check_1 check_2
  • Reserved instance recommendations check_1 check_2

High Availability and Disaster Recovery

  • Provide recommendations for high availability check_1 check_2
  • Implement Azure platform specific HA solutions check_1 check_2
  • Provide architectural guidance for Azure DR check_1 check_2
  • Fully managed ASR based Azure DR check_1 check_2

Security

  • Provide recommendations for network security check_1 check_2
  • Create NSG check_1 check_2

Frequently Asked Questions

What type of payments do you take?

We accept all credit and debit cards for services on FlipServe – an Infrastructure services as a service platform

Do you accept ACH?

Based on the volume, we will explore the possibility. Please connect with sales@flipserve.com to discuss this further and avail the benefit of on FlipServe – an Infrastructure services as a service platform

I want to change my credit card, how do I do so?

Navigate to the billing profile and you can add or remove a card at your convenience to continue using FlipServe – an Infrastructure services as a service platform

My credit card has been charged twice, how can I get a refund?

In the event that you have been double billed, our system will automatically credit your account in 5-7 days . If you still do not see refund, please raise a support ticket to billing indicating your FlipServe id and the amount and our billing team will get back within 2 business days

Can I get a refund on my services?

Our services are extremely competitively priced and are value for money. If you wish to cancel your services, please note that we will not be able to refund any money paid, but your services will be valid till the end of the billing cycle.